Frequently Asked Questions
Everything you need to know about HomeFitnessCode and our premium home gym equipment.
How long does shipping take for heavy equipment?
Most orders are processed within 1-2 business days. Delivery for large items like treadmills and rowing machines typically takes 3-7 business days depending on your location.
What is your return policy for fitness gear?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item in its original packaging and condition for a full refund.
Do your products come with a warranty?
Yes, all HomeFitnessCode equipment comes with a standard 12-month warranty covering manufacturing defects and structural components to ensure your peace of mind.
Is assembly required for the rowing machines and treadmills?
Most of our equipment comes 80-90% pre-assembled. We provide comprehensive instruction manuals and all necessary tools to complete the setup in under 30 minutes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Clearpay.
How can I track my order?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to the courier's tracking portal.